Privacy Policy

At Lisa’s Closet, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and handle your data when you visit or make a purchase from our website.

1. Who We Are

Lisa’s Closet is responsible for the processing of your personal data. This means we decide how and why your information is used.

If you have any questions about this policy or your data, you can contact us at:
info@lisas-closet.com

2. Secure Browsing

Our website is protected with SSL encryption. This ensures that any information you share with us, such as personal details or payment data, is transmitted securely.

You can recognize this by the “https://” in the URL and the lock icon in your browser.

3. Information We Collect

When you visit our website, we automatically collect certain technical data to ensure everything works properly. This may include:

  • Pages you visit

  • Date and time of your visit

  • Browser type and device

  • Operating system

  • Referring website

  • IP address (anonymized where possible)

We use this information to improve our website’s performance and user experience.

4. Cookies

We use cookies to improve your browsing experience and make our website function properly.

Cookies help us:

  • Remember items in your cart

  • Understand how visitors use our site

  • Improve speed, functionality, and personalization

Some cookies are temporary and disappear when you close your browser, while others remain on your device for future visits.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how our website functions.

When you first visit our website, you will be asked to accept or manage your cookie preferences.

5. Contacting Us

If you contact us via email or contact form, we collect the information you provide (such as your name and email address).

We use this information only to respond to your request or question. Your data will be deleted once your request has been fully handled, unless we are required to keep it for legal reasons.

6. Customer Accounts & Orders

When you place an order or create an account, we collect the information necessary to process your order, such as:

  • Name

  • Shipping address

  • Billing details

  • Payment information

  • Email address

We use this data to:

  • Process and deliver your order

  • Provide customer support

  • Manage your account

You can request to delete your account at any time by contacting us.

7. Marketing & Emails

Newsletter

If you sign up for our newsletter, we will send you updates about new arrivals, offers, and promotions.

You can unsubscribe at any time using the link in the email or by contacting us.

Existing Customers

If you’ve made a purchase, we may send you emails about similar products or offers. You can opt out of these emails at any time.

8. Order Processing & Payments

To complete your order, your information may be shared with trusted third parties, such as:

  • Shipping carriers for delivery

  • Payment providers for secure transactions

Payment Providers

We may use services like PayPal or Klarna to process payments. These providers may collect and process your payment data according to their own privacy policies.

We only share the information necessary to complete your transaction.

9. Reviews

If you give us permission, we may send you a one-time email asking you to leave a review about your order.

You can choose not to receive these requests at any time.

10. Social Media

Our website may include links to social media platforms such as Facebook and Instagram.

When you click on these links, you will be redirected to their platforms, where their own privacy policies apply.

We do not automatically share your data with these platforms unless you interact with them.

11. Advertising & Analytics

We use tools like Google Ads and analytics services to understand how our website is used and to improve our marketing.

These tools may use cookies to:

  • Show relevant ads

  • Measure campaign performance

  • Understand visitor behavior

You can opt out of personalized advertising through your browser settings or third-party tools.

12. Your Rights

You have the right to:

  • Access your personal data

  • Correct incorrect information

  • Request deletion of your data

  • Restrict or object to certain processing

  • Withdraw consent at any time

  • Request a copy of your data

If you would like to exercise any of these rights, contact us at:
info@lisas-closet.com

13. Data Retention

We only keep your personal data for as long as necessary:

  • To fulfill orders

  • To comply with legal obligations

  • To resolve disputes

After this period, your data will be securely deleted.

14. Contact

If you have any questions about this Privacy Policy or how we handle your data, feel free to reach out:

Lisa’s Closet
info@lisas-closet.com